skip to Main Content

This document has been prepared to help provide you with information NoviSkin’s GentleMax (GMax) Laser Hair Removal treatment from Candela, its risks, and alternative treatments. It is important that you read this information carefully and completely.

Laser Hair Removal Treatment

Laser hair removal treatment is the use of laser energy to produce long-term hair reduction. Each pulse of laser light removes the unwanted hair in the desired region. Every hair goes through 3 phases:

Anagen Phase (active) – growth is active and melanin is being produced in the hair bulb at the base of the hair.

Catagen Phase (intermediate) – no hair growth or pigment production takes place in this phase

Telogen Phase (shedding) – this phase of the hair cycle is marked by the formation of a new hair in the follicle, which causes the shedding of old existing hair; the hair follicle then recycles back to the Anagen phase.

The length of cycles varies from person to person and depends on different areas of the body. Treatment interval between hair removal treatments will vary based on the treatment area and an individual’s own hair growth velocity.  Typically, intervals between laser hair removal treatments are 4 to 6 weeks apart for facial areas and 6 to 8 weeks for body areas.  Intervals will also lengthen as you progress in your treatments and have hair reduction and decreased the speed of growth.

The GentleMax™ laser targets hairs, which are in the growth phase (Anagen), and as hairs go through their complete cycle (meaning not all of your hair is in the phase at any one time) multiple sessions may be needed to remove all the hairs. In some situations, hairs that may have been dormant during your previous treatments may now be in the growth phase. Hairs may be shaved between sessions but ideally must be 2 or 3 mm long. Please do not wax, use hair removal creams or bleaching agents as the GentleMax™ laser needs pigment to target.

Hair Removal Procedure

The GentleMax™ laser will be adjusted according to the colour, thickness and location of your hair being treated as well as your skin colour.

The number of hair removal treatments varies from person to person. No one’s genetic make-up is the same, therefore, everyone will respond differently to any kind of treatment but generally, an average of 6 to 8 treatments are needed.

Please understand that treatments are quoted per area, not per shot or by the amount of hair you have in the area needed to be treated. We may charge a maintenance fee after the 8th treatment. Many patients find that maintenance sessions done once or twice a year are ideal for keeping hairs at bay after completing the initial treatment protocol.

We do not guarantee that this is a permanent hair removal treatment as there could be a number of different reasons for the hairs to grow back, such as:

Hormonal abnormalities

  • People who normally wax or pluck a lot between treatments
  • The use of steroids or excessive androgen/testosterone intake
  • Dormant hairs that suddenly submerge due to hormonal changes (e.g.: contra